Quality Control Assistant - Andover

We have an amazing opportunity for a Quality Control Assistant to join Team OB in our Andover Warehouse.

This role is 37.5 hours per week with a shift pattern of Monday to Friday 8:00am-4:30pm

Our Warehouse is based at Unit 2, 40 Stephenson Close, East Portway Industrial Estate, Andover, SP10 3RU. Initial Training for this role will be facilitated between our Support Office/Warehouse in Chessington and our Andover Warehouse.

As a Quality Control Assistant at OB, you will be inspecting samples of every OB product category prior to accepting deliveries into the warehouse.

You will be working independently and along with the Quality Controller at the Andover warehouse but will be part of the wider Quality Control team and will liaise with a whole range of departments including the Warehouse, Tech Teams, Buying, Merchandising and Customer Services. This is physical role requiring a large amount of time spent in the warehouse checking deliveries and potentially lifting and moving boxes from various locations.

You will ideally have experience within a quality or technical department and/or studied a relevant qualification.

A bit about us …

Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it’s somewhere to build a career you are passionate about.

More about the role …

An OB Quality Control Assistant will:

• Check the weekly intake schedules and prepare all documents and product information for AQL inspection.
• Prepare in advice product specs, product pictures and any technical information required for inspection.
• Work across a wide variety of products - Clothing, Jewellery, Accessories, Furniture, and Home and Gift
• Take appropriate action on deliveries either by accepting or failing stock
• Liaise with the Andover WH Management, Quality Control team, buying and technical teams to discuss lines on hold or failing inspection and discuss the best resolutions.
• When required carry out 100% inspections on product lines.
• Investigate any quality issues or queries raised by OB Stores and Customer Services.
• Liaise with Goods In regarding priorities, further inspections. Ensure correct protocol is followed when failed/ rejected stock is returned to the Vendors and Suppliers.
• Communicate effectively with QC team, Warehouse and Buying & Merchandising Teams where non-compliance, faulty, incorrect or damaged items occur.
• Suggest product recall to the business when products pose a potential brand damaging effect.

Bonas Benefits:

• Generous employee discount up to 50% off all OB products
• Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 or 33 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Auto-enrolment into our pension plan
• Cycle to work scheme
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support throughout Looop eLearning platform

What we look for:

• Knowledge of garment and accessory construction and technology
• Understanding of AQL Procedures is essential
• A keen eye for detail and a high level of commercial awareness
• Intermediate to Advanced level in Word and Excel
• Excellent communication and interpersonal skills
• Methodical approach … Ability to organise, prioritise and discern is imperative.
• Ability to work remotely and independently.
• Confident to make commercial decisions based on product knowledge.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity