Picking Team Leader

Oliver Bonas

ChessingtonCompetitive plus benefitsFull time

We have an amazing opportunity for a Picking Team Leader to join Team OB in our Warehouse.


The Shift Pattern for this role will be 8:00am-4:00pm, on a rotating monthly shift pattern of Sunday to Thursday, and then Monday to Friday.


As a Picking Team Leader at OB you will be responsible for managing and coordinating a team of approximately 20 Warehouse Assistants and two Assistant Team Leaders.

You will oversee the workload for the day and allocate picks to relevant individuals, while monitoring their performance accordingly to ensure that KPI’s are met.

Reporting to the Warehouse and Logistics Manager, you will work in collaboration to motivate and inspire the Picking team to work as efficiently and effectively as they can.


Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We are working a 50/50 split of office and home working and are open to having conversations about working flexibly.


A bit about us …

Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it’s somewhere to build a career you are passionate about.


More about the role …

An OB Picking Team Leader will:

  • Ensure that store picks are completed accurately and in line with expected targets.
  • Organise deliveries with the internal Logistics team and relevant couriers.
  • Plan pick schedules for marketplace partners.
  • Organise marketplace stock to be re-labelled and dispatched correctly.
  • Create commercial invoices for stock to the EU.
  • Work with other Team Leaders to ensure all warehouse departments are working together and offering support when needed.
  • Start the day by releasing picks and distributing them to the Picking team.
  • Generate end of shift reports and dispatch all picks via the Warehouse Management System
  • Plan and hold motivating and informative monthly meetings with your team.
  • Plan team rosters and authorize holiday leave while ensuring the team can manage expected pick forecast volumes.
  • Conduct regular 121s with the team and provide coaching and constructive feedback on performance.
  • Positively create an inclusive environment for your team to thrive.
  • When recruiting ensure you value difference and look to create diversity within your team


Bonas Benefits:

  • Generous employee discount up to 50% off all OB products
  • Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional and vocational support.
  • Flexible holiday – 30 or 33 days (including bank holidays) – increasing to 35 days with length of service.
  • Annual discretionary profit related bonus scheme
  • Free membership for our Westfield Health Cash Plan or Private Medical
  • Auto-enrolment into our pension plan
  • Free access to our onsite gym
  • Cycle to work scheme.
  • Refer a Friend incentive.
  • Quarterly free lunch
  • Enhanced maternity, paternity, adoption and shared parental leave.
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support throughout Looop eLearning platform


What we look for:

  • Previous experience using warehouse management systems (WMS)
  • Familiar with handheld terminals including windows CE and Android devices.
  • Proven experience of leading and motivating a team a medium sized team
  • Confident communicator
  • You will be calm under pressure.
  • You will be comfortable and confident presenting statistical data.
  • Strong planning and organizational skills
  • Competent in Microsoft Office, in particular, MS Word, Excel and Outlook
  • Must be physically fit and active as role requires frequent walks of the warehouse.
  • Focus on diligence and accuracy


Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.


It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.


Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.


To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity