We have an amazing opportunity for an Web Fulfilment Assistant Warehouse Team Leader to join Team OB in our Warehouse in Andover.

37.5 Hours

Sun (6:00am-14:00pm) Mon (6:00am-14:00pm) Tues (6:00am-14:00pm) Weds (6:00am-14:00pm) Thurs (6:00am-14:00pm)

We ask for some flexibility around peak periods and team holidays.

This is a Fixed Term Contract, starting at the beginning of August 2026

Our Warehouse is based at Unit 2, 40 Stephenson Close, East Portway Industrial Estate, Andover, SP10 3RU.

As an Assistant Warehouse Team Leader at OB you will be responsible supporting your Team Leader in a wide range of admin functions that underpin the Goods out operation. You will be responsible for monitoring and coordinating stock functions to support the work load, discrepancies, warehouse space and operations. You will also review and look after packing and dispatching, ensuring all orders are dispatched inline with SLAs and customer standards.

You will work in collaboration with your manager to motivate and inspire the Andover team to provide a smooth service for our customers. monitoring the team’s performance to ensure that KPIs are met in the Warehouse Manager’s absence.

A bit about us …

Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it’s somewhere to build a career you are passionate about.

More about the role …

As a Web Fulfilment Assistant Warehouse Team Leader, you will:

Monitor and check next day orders to ensure they are picked, packed and shipped on time for next day delivery
Check the daily work planner at the start of the shift to ensure all team members are working on the allocated task they have been assigned to.
Ensure Store picks, Web picks and Furniture picks are all released - any issues with these communications are sent to the relevant Teams and dealt with.
Create and print pick for pickers via the WMS in line with agreed business and work priorities.
Monitor C&C orders via pick lists to ensure they are in line with SLA's
Work with the Customer Services Team to ensure all standards are met and maintained through effective communication and any issues are dealt with
Ensure the incident and accident forms are completed when necessary and sent to Health and Safety team
Review/Understand picking process - Looking for new ways to improveprocesses
Ensure all emails /Teams messages are responded to accordingly related to Web/Store/Furniture etc
Ensure that the daily handover for the van and trailer are completed
Check all stock sent on the trailer and van is correct and cross checked - ensuring totes reflect correct store number
Ensure the checklist is provided for the PM shift for Furniture collection
Provide smooth handover to the PM shift to ensure anything that needs to be picked up is.
Ensure Stores are picked in line with the scedule
Keep all picking aisles clear free from rubbish and hazards while you pick each order
Ensure the handover between AM and PM is as detailed as possible
Prepare customer orders on to Pallets and liase with courier shipment
Use business admin systems (Magento, Metapack & PV) to ensure that customer orders are managed within the agreed SLAs

Bonas Benefits:

Generous employee discount up to 50% off OB products
Free access to our 24-hour employee assistance programme with Omnia Health – offering financial, emotional and vocational support
Flexible holiday – 30 or 33 days (including bank holidays) – increasing to 35 days with length of service.
Annual discretionary profit related bonus scheme
Auto-enrolment into our pension plan
Cycle to work scheme.
Refer a Friend incentive.
Enhanced maternity, paternity, adoption and shared parental leave
Equity, Diversity and Inclusivity Voice network and EDI team
Mental Health First Aider support
Education and support throughout 360 eLearning platform.

What we look for:

Strong commercial awareness
Ability to work calmly under pressure.
Strong organizational skills
Ability to motivate others.
Familiar with handheld terminals including Windows CE and Android devices
The role will require the use of Microsoft Office, in particular, MS Word, Excel and Outlook
Must be physically fit as the role involves regular lifting
Focus on diligence and accuracy
Have a Forklift Licence/ Or willingness to be trained

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

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