Assistant Warehouse & Logistics Manager

Oliver Bonas

ChessingtonCompetitive salary plus benefits Full time

We have an amazing opportunity for an Assistant Warehouse & Logistics Manager to join Team OB in our Chessington Warehouse.

As an Assistant Warehouse & Logistics Manager at OB, you will support the Head of Warehouse & Logistics to ensure the warehouse operation runs smoothly by overseeing the goods in, put away, replenishment, stock control, picking and logistics teams.

Working closely with the warehouse Team Leaders, you will coach and develop to lead and manage their teams effectively.

You will have a strong presence throughout the warehouse area ensuring that all stock is received, picked, packed, and delivered in accordance with our store delivery schedule, standard operating procedures and the warehouse housekeeping standards

As Assistant Warehouse & Logistics Manager, you will lead projects to improve warehouse and logistics processes and systems, working collaboratively with a variety of Support Office and Retail teams while doing so.

Our Support Office & Warehouse are based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB’s Assistant Warehouse & Logistics Manager will:

• Work with the Team Leaders to ensure they are equipped to lead and motivate their teams

• Lead on weekly Team Leader meetings share business updates, operational requirements, as well as new operational requirements in a motivating, engaging and positive way.

• Recognise your team and celebrate team wins together

• Oversee cross-training needs and work with the Team Leaders in all parts of the warehouse to identify opportunities for development.

• Instil high housekeeping standards and hold team members accountable to maintain these

• Ensure the warehouse health and safety requirements are met and that all records are kept up to date.

• Attend meetings, presentations and people-related meetings in place of the Head of Warehouse & Logistics as needed

• Support Team Leaders in resource planning for peak periods and support with the recruitment

• Ensure that progress chats and appraisals with team leaders are delivered to maximize training opportunities, address concerns, and contribute to their growth and leadership development.

• Support Team Leaders to manage Team Member performance and behavioural issues, seeking support from the People team to resolve them when needed

• Drive process improvements across all warehouse teams, and identify ways to be more efficient and effective with safety, compliance and productivity in mind

• Review KPIs daily to monitor warehouse and logistics performance, and also evaluate workloads across departments to ensure that resource is deployed to the right area based on business priority

• Build and maintain strong relationships with OB’s supplier base to ensure we receive the highest service levels

Bonas Benefits:

• Generous employee discount up to 50% off all OB products

• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support

• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service

• Annual discretionary profit related bonus scheme

• Free membership for our Westfield Health Cash Plan

• Auto-enrolment into our pension plan

• Free access to our onsite gym

• Cycle to work scheme

• Refer a Friend incentive

• Quarterly free lunch

• Enhanced maternity, paternity, adoption and shared parental leave

• Equity, Diversity and Inclusivity Voice network and EDI team

• Mental Health First Aider support

• Education and support throughout Looop eLearning platform

• An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.

What we look for:

• Ability to identify problems and trends and take own initiative and provide and implement solutions with guidance

• Confident and assertive in decision making & problem solving

• Great people skills with the ability to train and mentor others

• Computer literate in Microsoft packages with ability to learn new skills

• Strong organisational and planning skills

• Effective communications skills

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: