Area Manager

Oliver Bonas

BristolCompetitive salary plus benefitsFull time

We are looking for an Area Manager to join Team OB covering Chichester, Winchester, Exeter, Farnham, Southampton, Plymouth, Guildford, Horsham, Reigate

As an Area Manager at OB you will be responsible for the smooth operation and profitability of an area of stores, leading and inspiring their teams to be the best they can be.

You will aim to maximise sales and store performance by focusing on exceptional customer service, operational standards and enhancing the OB brand image.

Reporting to the Regional Manager, you will work in collaboration to analyse all commercial information to help drive the performance of stores and teams, providing action plans and regular progress updates to senior management.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

An OB Area Manager will:

  • Meet and exceed sales forecasts, taking steps to positively increase store profitability
  • Analyse all commercial information available, to support the store teams overall commercial understanding, as well as driving performance through action planning
  • Ensure all controllable costs are effectively managed, ensuring all expenditure is necessary and justified
  • Monitor current retail trends and competitor activity, highlighting and reacting as appropriate
  • Understand business context to promote company initiatives to maximise sales opportunities. Gain insight and understanding to feedback to relevant stakeholders
  • Communicate regularly with the Retail team, circulating best practice ideas and lessons learnt, to improve the overall business performance
  • Support the retail strategy to achieve business goals and drive EBITDA
  • Observe and feedback on customer service levels, in order to uphold OB service and culture expectations
  • Ensure OBs operational, shrinkage, security and Health and Safety standards are met
  • Conduct regular store visits providing constructive feedback to the store management teams and confirm any follow up actions
  • Build strong and professional relationships with Store teams providing leadership, guidance and support
  • Motivate and inspire your team, encouraging and recognising outstanding team performance and addressing any performance concerns in a timely way
  • Succession plan to support the growth and development of your teams and the business

Bonas Benefits:

  • Generous employee discount up to 50% off all OB products
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Flexible holiday – 33 days (including bank holidays) – increasing to 35 days with length of service
  • Annual discretionary profit related bonus scheme
  • Free membership for our Westfield Health Cash Plan or Private Medical
  • Auto-enrolment into our pension plan
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support throughout Looop eLearning platform

What we look for:


  • Previous area management experience
  • Strong commercial understanding
  • Previous experience driving the customer service experience


  • Setting goals and prioritising tasks to achieve them
  • Support and motivate others through coaching and mentoring
  • Look for opportunities in situations and adapt plans to use these opportunities
  • Speaking influentially

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: